The Presence Management Analytics interface allows Partoo users to follow the statistics of their Google My Business record(s) in real time, filter them by date and/or location and export them to Excel.

Here is the information presented on this interface:

  • Types of searches for your establishments: Direct searches, discoveries and trademarks.

  • Number of views of your listings: Views on Google Maps, views on Google search.

  • Customer actions on your listings: Website clicks, phone calls, route requests.

These data are presented in two places on this interface:

  1. The top part of the page presents the global data for the selected period as follows

  2. The lower part of the page shows the evolution of the data over the selected period in the form of graphs. You can choose to display these graphs by year, month or day (choices vary depending on the filtered period).

1. Types of research in your institutions

At the top of the page, the Search insert shows :

  1. The total number of searches for which the records of your establishments appeared over the selected period.

  2. The evolution of the total number of searches compared to the previous period (For example, if the period studied is November 15-20, the comparison will be made with the statistics for November 9-14).

  3. The number of direct requests, discoveries and marks on your listings.

The Queries curve below shows the evolution of these values over time for the selected period.

To understand what each of these types of search means, feel free to click on the button below :

2. Number of views of your establishments

The Views insert at the top of the page shows :

  1. The total number of views of your listings over the selected period.

  2. The evolution of the total number of views compared to the previous period (For example, if the period studied is from 15 to 20 November, the comparison will be made with the statistics from 9 to 14 November).

  3. The number of views in the Google search & in Google Maps.

The curve below shows the evolution of these values over time for the selected period.

3. Number of actions taken on your listings

The Actions insert at the top of the page shows :

  1. The total number of actions taken on your cards over the selected period.

  2. The evolution of the total number of actions compared to the previous period (For example, if the period studied is from 15 to 20 November, the comparison will be made with the statistics from 9 to 14 November).

  3. The number of clicks on the website, phone calls and requests for directions made on your establishments' listings.

The actions curve below shows the evolution of these values over time for the selected period.

4. Export your data

You can export your data, and thus access these detailed statistics by day and by establishment (for example, an export of 10 establishments over a period of 5 days will contain 50 lines).

To download your statistics, click on "Export data" at the top right of the page.

To learn more about Presence Management and take advantage of this feature, please click on the link below!

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